Terms & Conditions
Thank you for using LENSESONLY.co.za. This website has been designed to provide you with a convenient, private and informative shopping experience to buy your contact lenses and related products 24 hours a day, 7 days a week.
This site may only be used to make legal purchases of your contact lenses and related products. We reserve the right to suspend or deny access to our site if it is felt that activity is suspicious, fraudulent or it appears that you intend to resell the products.
This site may not be copied, modified, distributed, reproduced or republished. Permission is granted to electronically copy and to print a hard copy portion for the purpose of placing an order with LENSESONLY.co.za.
You certify that you have a valid contact lens prescription and you are a current contact lens wearer and know how to wear contact lenses. The information you enter into the site is valid and true and matches your prescription exactly as provided by your eye care provider. You further certify that you hereby give us permission to verify your prescription with your eye care provider. All new users to the website will need to have their prescriptions verified so we may take over your contact lens records from your current eye care provider.
If you deregister from LENSESONLY.co.za are denied access or if the site itself ceases operation any credit, LOYALTY POINTS will be forfeited. These are points used for discount purposes and are not money.
The terms and conditions may be changed or modified at any time, it is understood that you agree to be bound by these changes. It is a good idea to read the terms and conditions every so often to be aware of any such changes.
By using this site it is accepted that you have read and understood and agreed to the terms and conditions herein, and if you no longer agree to be bound by the terms and conditions of use, you must cease the use of this site.
Disclaimer of Warranty
THE CONTENT OF THE SITE PROVIDED BY LENSESONLY.CO.ZA IS TO PROVIDE A SERVICE TO ITS CUSTOMERS.
THIS SITE DOES NOT CONTAIN INFORMATION ABOUT EYE DISEASES OR MEDICAL INFORMATION THAT MAY BE RELEVANT TO YOUR EYE CARE NEEDS. THE INFORMATION PROVIDED IN THIS SITE IS ONLY MENT TO FACILITATE YOU WITH THE PURCHASING OF YOUR CONTACT LENSES AND RELATED PRODUCTS AND BY NO MEANS IS A SUBSTITUTE FOR INFORMATION PROVIDED BY YOU EYE CARE PROVIDER. SPECIFIC MEDICAL QUESTIONS MUST BE TAKEN UP WITH YOUR EYE CARE PROVIDER. NEVER DISREGARD OR DELAY SEEKING PROFESSIONAL ADVICE FROM YOUR EYE CARE PROVIDER. WE RECOMMEND HAVING YOUR EYES TESTED EVERY 12 MONTHS TO ENSURE YOUR EYES ARE HEALTHY AND YOUR PRESCRIPTION IS CORRECT. IF YOU HAVE BLURRED VISION, IRRITATED EYES, DISCHARGE OR ARE JUST UNSURE OR CONCERNED ABOUT ANY EYE CONDITION REMOVE YOUR CONTACT LENSES IMMEDIATELY AND CONTACT YOUR EYE CARE PROVIDER!
WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT. WE DO OUR BEST TO ENSURE THAT THE CONTENTS OF THIS SITE ARE CORRECT. INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE MAKE NO WARRANTIES TO THE COMPLETENESS, ACCURACY OR RELIABILITY OF INFORMATION PUBLISHED ON THIS SITE.
YOU ACKNOWLEDGE AND AGREE BY YOUR USE OF THIS SITE THAT IT IS YOUR FULL RESPONSIBILITY FOR ALL RISK. YOU AGREE TO INDEMNIFY LENSESONLY.CO.ZA AND UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY IS LIABLE FOR DIRECT OR INDIRECT LOSS WHATSOEVER.
If you are unhappy with your purchase, please inform us and return the goods within 7 days unopened AND undamaged and we will issue you with a full refund.
You agree to receive newsletters and also promotional material from ourselves and specific partners of our choice. The data captured by this website is the property of LENSESONLY.co.za and can be used for analytics and for other companies within our umbrella.
Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems. The Merchant does not have access to credit details. Virtual Card Services continually reviews and enhances its security in line with technological changes.
All transactions are in South African Rands.
Shipping is only within the borders of South Africa.
Delivery is to a POSTAL ADDRESS or PHYSICAL ADDRESS.
Please note that if you choose a physical address, please ensure that it is during office hours. (A place of work is the preferred location)
We do our best to get your contact lenses to you as quickly as possible; however due to unforeseen circumstances and stock availability from suppliers this may delay a delivery.
Normally physical delivery to your door takes 3 to 5 working days and postal delivery 5 to 7 working days. If there is no stock with the suppliers then contact lenses will go onto a backorder and may take 3 weeks. We will confirm if there are any delays.
This is an option on all orders and offered at a flat rate. We do our best to package orders carefully and use tracking numbers. In the event of theft or damage during delivery, you may claim for the replacement of stolen or damaged goods.